tap55's commitment to responsible gaming
Play for fun, not under pressure — tap55 puts your safety and well-being first.
Our responsible gaming policy
At tap55, we believe that online betting and casino gaming is a form of entertainment — it should never be seen as a source of income or a solution to financial problems. Ensuring the safety and well-being of every player on our platform is one of our primary goals.
We understand that gaming can sometimes get out of control. That is why tap55 has put in place a range of protection tools and policies to help you play in a healthy and responsible way. Our support team is available 24 hours a day, 7 days a week.
Important: Only game with money that you can afford to lose without it affecting your daily life. Never use money set aside for rent, food, or your children's education for gaming.
Our protection tools
tap55 provides several effective protection measures to help keep you safe.
Deposit Limit
You can set the maximum amount you deposit per day, per week, or per month. Setting this limit removes the risk of overspending. Reducing the limit takes effect immediately; increasing it is subject to a waiting period.
Session Time-Out
Playing for long stretches at a time can cause stress. Using tap55's session time-out feature, you can arrange to be logged out automatically after a set period — so you never forget to take a break.
Self-Exclusion
If you feel that gaming is getting out of control, you can choose self-exclusion. This option temporarily or permanently closes your account. Our support team will assist you through the process.
Loss Limit
Set a maximum loss amount on a daily, weekly, or monthly basis. Once you reach the set amount, your session stops automatically, removing the chance of placing further bets driven by emotion.
Gaming History
You can view a detailed history of all your betting and gaming activity at any time. This transparency helps you assess your own habits and make informed decisions.
Support Assistance
Talk to our support team about any gaming-related concern. Reach us via 24/7 live chat or email us at [email protected]. We provide assistance in both Bengali and English.
For adults only
To open an account and participate in gaming at tap55, you must be at least 21 years old. We strictly enforce this policy, and accounts belonging to minors are closed following verification.
Signs of problem gaming
If you notice any of the following signs in yourself, it is time to seek help. Remember — asking for help is not a sign of weakness; it is a courageous step.
- You keep placing more bets to try to recover lost money and cannot stop.
- Gaming feels more important to you than family, friends, or work.
- You are borrowing money or dipping into savings to fund gaming.
- When you try to stop gaming, you feel restless, irritable, or moody.
- You are hiding from family or friends how much time or money you are spending on gaming.
- You feel guilt, anxiety, or depression while gaming or after gaming.
- You repeatedly spend more time or money on gaming than you intended.
To get help: Contact our support team — via live chat or at [email protected]. We will assist you in the right direction while keeping everything confidential.
Ways to keep yourself protected
Activate tap55's protection tools and enjoy gaming responsibly.
Set a Budget
Before you start gaming, set a weekly or monthly budget and stick to it. Set a deposit limit so you never exceed that amount.
Set a Time Limit
Set a time limit for each gaming session. Turn on the time-out feature so you automatically take a break when the time is up.
Review Your History
Check your gaming history regularly. Analyse where you are spending more time or money and adjust your habits if needed.
Seek Help
If you find it hard to stay in control on your own, choose self-exclusion or let our support team know. We are always here for you.
Tips for healthy gaming
Responsible gaming is not just about following limits — it is about having a positive mindset. Keep these points in mind while playing at tap55:
- Treat gaming as entertainment, not as a source of income.
- Never play when you are tired, stressed, or under the influence of alcohol.
- When you lose, do not get discouraged — treat it as the cost of entertainment.
- Maintain hobbies and a social life beyond gaming.
- Take regular breaks — rest for at least 10-15 minutes every hour.
- Talk openly with your loved ones about your gaming habits.
Protecting minors
tap55 strictly follows a 21+ age policy. We ensure that minors are not able to create an account or engage in gaming on our platform in any way. If you suspect that a minor is using your account, contact us immediately.
Use parental control software on your device to protect younger family members. Always keep your login details private and log out after using your account.
Warning: Do not share your tap55 account login details with anyone else. Each account is for the personal use of one individual only.
Contact us for help
Live Chat
Get immediate help via our live chat for any issue. Our trained support team is available 24 hours a day, 7 days a week.
Email Support
If you prefer a confidential conversation, email us at [email protected] — assistance is available in both Bengali and English.
Confidentiality guaranteed
All discussions related to responsible gaming are completely confidential. We handle your personal information and concerns with the utmost care.
Enjoy gaming safely
Play responsibly at tap55 and enjoy the best gaming experience. If you have any questions or concerns, visit our FAQ page or contact us directly.